Accessibility Statement

This statement covers the Miaise marketing website at miaise.com and the Miaise mobile app for Android, with iOS to follow.

The website is live today and includes the main marketing pages, the waitlist form, intake forms, and pages such as /security, /changelog, /privacy, /terms, /accessibility, /legal, and account management. The mobile app is in closed beta and is not yet generally available to the public.

Miaise serves licensed massage therapists, licensed bodywork professionals, visitors evaluating the platform, and the future clients of those practitioners. We want this service to be usable whether you navigate by keyboard, screen reader, magnification, voice control, or touch.

We target WCAG 2.1 Level AA across web and mobile surfaces.

The DOJ April 2024 Title II Final Rule formally adopted WCAG 2.1 AA as the accessibility standard for state and local government websites and mobile apps. Although that rule applies to government entities, it reflects current US Access Board guidance, established ADA litigation outcomes, and reasonable public expectations for digital accessibility.

As of April 2026, the DOJ has not finalized a parallel Title III rule for private-sector websites. In that absence, WCAG 2.1 AA is the standard we apply to our own work and use to evaluate third-party components.

These are in place on the live marketing website as of the effective date of this statement. We list specifics, not intentions:

• Semantic HTML throughout: proper heading hierarchy, landmark regions, list semantics, and table semantics on all pages.
• Full keyboard navigation across all interactive elements, with visible focus indicators everywhere.
• Alt text on all meaningful images. Decorative images are marked `aria-hidden`.
• Color contrast verified against WCAG 2.1 AA: at minimum 4.5:1 for body text and 3:1 for large text and UI components.
• Screen-reader smoke testing completed on the waitlist signup flow, intake form, and the /security and /changelog pages.
• All forms use explicit labels. Error messages are associated programmatically to their fields. No captcha-only paths exist.
• The body font, Atkinson Hyperlegible, is self-hosted. It was designed for readers with low vision, with letterforms shaped to reduce character confusion. We chose it on purpose, not by default.

Here is what is not done yet. We would rather name a gap than imply it is closed.

• Mobile app: The Android app is in closed beta, with iOS to follow. A full WCAG 2.1 AA audit on mobile is scheduled before the app becomes publicly available in late 2026.
• Third-party site audit: miaise.com has not had a formal independent accessibility audit. One is scheduled alongside the Q3 2026 closed-beta security pentest, with a remediation pass before public launch.
• Subprocessor table on /security: The table listing subprocessors may be difficult to scroll on narrow viewports. We have this tracked for review and will address it in the Q3 audit cycle.

If you hit a barrier before those audits happen, tell us. A real report from someone who could not complete a task carries more weight than any checklist, and we will triage and fix it.

If you encounter a barrier, broken keyboard path, missing alt text, or anything that prevents you from using Miaise, email [hello@miaise.com](mailto:hello@miaise.com).

For login or authentication issues, use [security@miaise.com](mailto:security@miaise.com).

We will acknowledge your report within two business days. The fix timeline depends on severity, but we will tell you what we found and what we plan to do about it.

Version: 2026.05.29 Effective date: May 29, 2026 Last reviewed: May 29, 2026

When this statement changes materially, we will update the version date above. Questions about this statement can go to hello@miaise.com.