Terms of Service

These Terms of Service ("Terms") form a binding legal agreement between you and Deckmint LLC, doing business as Miaise ("Miaise," "we," or "us"). By clicking "I agree," creating an account, or otherwise accessing or using the Service (as defined in § 3), you confirm that you have read, understood, and agree to be bound by these Terms and all policies incorporated by reference, including the Privacy Policy and the Business Associate Agreement ("BAA") required for therapist accounts.

If you do not agree, do not create an account and do not use the Service.

These Terms take effect on the date you first accept them and remain in effect until your account is terminated under § 16.

To use the Service, you must:

1. Be at least 18 years old.
2. Be a natural person (not a corporation, LLC, or other legal entity accessing the Service on behalf of multiple practitioners under a single account, unless Miaise has separately authorized a group or enterprise arrangement in writing).
3. Reside in and practice in the United States.
4. If creating a Therapist Account (as defined in § 3), hold a current, valid license to practice massage therapy or an adjacent licensed bodywork discipline issued by a United States state licensing authority, and maintain that license in good standing for the duration of your use of the Service.

By creating a Therapist Account, you represent and warrant that:

• The license information you provide at registration is accurate and complete.
• You will promptly update your account if your license status changes, including any suspension, revocation, or expiration.
• You have authority to accept these Terms and the BAA on your own behalf.

Miaise uses VerifyPass to confirm licensure at onboarding and may re-verify periodically. Providing false or materially misleading license information is grounds for immediate termination under § 16.

When used in these Terms, the following terms have the meanings set out below. Defined terms are bolded on first use throughout this document.

• Service: The Miaise mobile application (iOS and Android), web application at miaise.com, and all related APIs, features, and content made available by Miaise under these Terms.
• Therapist Account: An account registered by a licensed massage therapist or adjacent licensed bodywork professional who uses the Service to support their clinical practice.
• Client Record: Any record created or stored within the Service that pertains to an identifiable individual receiving services from the therapist, including SOAP notes, intake forms, session logs, and related documentation.
• PHI: Protected Health Information as defined under the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations ("HIPAA"), to the extent any information within the Service qualifies as such.
• Subprocessor: A third-party service provider engaged by Miaise to process data on behalf of Miaise in connection with the Service. Current Subprocessors are listed at /security#subprocessors.
• Subscription: A recurring paid plan that grants you access to the full feature set of the Service, billed on the terms described in § 7.
• BAA: The Business Associate Agreement entered into between Miaise (as Business Associate) and you (as Covered Entity) pursuant to HIPAA, executed at onboarding before any PHI is processed within the Service.

One person per account. Each account is for a single individual. You may not share your account credentials with any other person, including associates, employees, or contractors. If you operate a multi-practitioner practice and want additional accounts, contact hello@miaise.com.

Multi-factor authentication. Multi-factor authentication ("MFA") is required on all accounts. You must enable and maintain MFA at all times. Miaise may suspend your account if MFA is disabled or bypassed.

Credential security. You are responsible for maintaining the confidentiality of your password and any authentication credentials. You agree to use a strong, unique password for your Miaise account and not to reuse credentials from other services.

Notice of compromise. If you know or reasonably suspect that your account credentials have been compromised or that an unauthorized party has accessed your account, you must notify Miaise immediately at security@miaise.com and take steps to secure your account. Miaise is not liable for losses caused by unauthorized access that results from your failure to safeguard your credentials.

Accuracy of account information. You agree to provide accurate, current, and complete information when creating and maintaining your account and to update that information promptly if it changes.

You may use the Service only for lawful purposes and in connection with your licensed practice as a massage therapist or adjacent licensed bodywork professional in the United States. The following conduct is prohibited:

1. Scraping and automated access. You may not use bots, scrapers, crawlers, or other automated tools to access, index, or collect data from the Service except through APIs expressly made available by Miaise for that purpose.
2. Reverse engineering. You may not decompile, disassemble, or otherwise attempt to derive the source code of the Service, except to the limited extent that applicable law expressly permits such activity notwithstanding this restriction.
3. Unauthorized access. You may not attempt to access any account, system, or network that you are not authorized to access, or probe the Service for security vulnerabilities without Miaise's prior written authorization.
4. Off-label use. You may not use the Service for any purpose other than supporting your own licensed clinical practice, such as reselling access to other practitioners, operating the Service as a backend for a competing product, or using the Service to process records for practitioners who are not parties to these Terms.
5. Training third-party models on PHI. You may not use any output of the Service that contains PHI to train, fine-tune, evaluate, or otherwise improve any artificial intelligence or machine learning model operated by a third party, or any internal model not expressly authorized under the BAA.
6. Harassment. You may not use the Service to harass, threaten, or harm any client, Miaise staff member, or other person.
7. Illegal activity. You may not use the Service in violation of any applicable federal, state, or local law or regulation, including but not limited to HIPAA, state privacy laws, and applicable massage therapy licensing requirements.
8. Misrepresentation. You may not impersonate any person or entity, misrepresent your affiliation with any person or entity, or provide false information to Miaise or within Client Records.

Violation of this section may result in immediate suspension or termination of your account under § 16 and may expose you to civil or criminal liability.

Miaise is a practice management and documentation tool designed for licensed massage therapists and adjacent licensed bodywork professionals. The Service includes the following features (subject to change as described in § 18):

• SOAP note drafting with AI assistance (see § 10)
• Voice transcription of session notes via AWS Transcribe Medical
• Intake form distribution and pre-session contraindication signaling
• Mileage capture and IRS-ready tax export
• Body-load aggregation and session tracking
• Supply inventory tracking
• Safety check-in tools
• Audit logging on every access to or modification of PHI

What the Service is not. The Service is not a medical device, clinical decision support system, electronic health record system offered to end-clients, or billing or insurance-claims processor. Nothing in the Service constitutes medical advice, a diagnosis, a treatment recommendation, or a clinical opinion of any kind.

No substitute for licensure or professional judgment. The Service is a documentation and practice-management aid. It does not replace your state license, your clinical training, your professional liability insurance, your HIPAA obligations to your clients, or your own clinical judgment. You remain solely responsible for all clinical decisions, for the accuracy of every record you sign or submit, and for compliance with the laws and regulations governing your practice.

No client-facing medical portal. Miaise is a tool for the therapist. Intake forms and pre-session communications are routed through the therapist's account. Miaise does not operate a patient-facing health portal for end-clients and is not a Covered Entity in its own right with respect to end-clients.

Waitlist period. During the waitlist period, access to a limited version of the Service is free. Miaise will provide advance notice before the waitlist period ends and a paid Subscription is required to continue using the Service.

Subscription pricing. After the waitlist period, access to the full Service requires an active Subscription. The current monthly fee is stated on miaise.com and in the Stripe checkout flow. Miaise currently offers an early-adopter monthly rate, locked for the first 100 therapists who subscribe after launch. Pricing is stated on the website; these Terms describe the structure.

Student pricing. Miaise may offer reduced-rate pricing for students enrolled in an accredited massage therapy or bodywork program. If offered, eligibility criteria and pricing will be stated on the website and are subject to change with 30 days' advance notice.

Auto-renewal. Subscriptions renew automatically on the same day of each month (or the next business day if billing falls on a weekend or holiday) until you cancel. You authorize Miaise to charge your payment method on file through Stripe for each renewal period.

Price changes. Miaise will give you at least 30 days' advance email notice before any change to your Subscription fee takes effect. Continued use of the Service after the effective date of a price change constitutes acceptance of the new price.

Cancellation. You may cancel your Subscription at any time through the in-app account settings. Cancellation takes effect at the end of the current billing period, and you will retain access to the Service until that date.

Refund policy. Subscription fees are generally non-refundable for partial months. As a limited exception, if you are a new subscriber and you cancel within the first 30 days of your first paid billing period, you may request a pro-rated refund for the unused portion of that period by contacting hello@miaise.com. No refunds are issued for subsequent billing periods except as required by applicable law.

Stripe as payment processor. All payment transactions are processed by Stripe, Inc. By subscribing, you agree to Stripe's Services Agreement and authorize Miaise to instruct Stripe to charge your designated payment method for your Subscription fees.

PHI and payment data. PHI is not transmitted to Stripe at any point. This separation is enforced at the architecture level. Your payment information is stored by Stripe under its own PCI-DSS-compliant infrastructure, not by Miaise.

Declined payments and grace period. If a scheduled charge is declined, Miaise will notify you by email and attempt to charge your payment method again over the following five business days. If payment is not collected within that period, Miaise may suspend your access to the Service until payment is received. Your data will not be deleted solely due to a payment failure within the grace period.

Chargebacks. If you initiate a chargeback or dispute with your payment provider, Miaise reserves the right to suspend your account pending resolution of the dispute. Miaise will cooperate with Stripe and your card issuer's dispute-resolution process.

Future marketplace features. Miaise may in the future offer marketplace functionality for therapist-client bookings with payouts processed through Stripe Connect. Any such feature will be governed by supplemental terms provided at the time of launch.

Miaise platform IP. All intellectual property in the Service, including the software, source code, algorithms, user interface design, branding, logos, wordmarks, and Miaise-authored content, is owned by Deckmint LLC or its licensors. These Terms do not grant you any ownership interest in any of the foregoing. You receive only the limited right to use the Service as described in these Terms for the duration of your active account.

Your content. SOAP notes, intake form responses, mileage logs, session records, and other content that you create, upload, or generate within the Service ("Your Content") remain yours. You grant Miaise a non-exclusive, worldwide, royalty-free license to host, store, process, display, and transmit Your Content solely to the extent necessary to provide the Service to you, to comply with applicable law, and to fulfill Miaise's obligations under the BAA. This license ends when your data is deleted in accordance with the retention schedule described in the BAA and Privacy Policy, subject to any legal hold obligations.

AI-assisted content. SOAP drafts and other content generated with AI assistance (see § 10) are produced at your direction and become part of Your Content when you review, edit, and sign them. Miaise does not claim ownership of AI-assisted artifacts created within your account.

Client content. Client Records contain information about your clients. As the Covered Entity under the BAA, you are responsible for obtaining any necessary client authorizations and for handling that information in compliance with HIPAA and applicable state law. Miaise processes Client Records as your Business Associate.

Feedback. If you provide suggestions, ideas, or feedback about the Service, you grant Miaise a perpetual, irrevocable, royalty-free right to use that feedback in any way without obligation to you.

No implied licenses. Nothing in these Terms grants any license by implication, estoppel, or otherwise beyond what is expressly stated.

AI-assisted features in the Service. The Service includes the following features that are powered in whole or in part by artificial intelligence:

1. SOAP note drafting using Anthropic's Claude Sonnet 4.6 model accessed through Amazon Web Services Bedrock. The Service generates a draft SOAP note based on your session input. You must review, edit, and sign every SOAP note before it is saved as a finalized record. No SOAP note is filed or transmitted without your affirmative sign-off.
2. Contraindication signaling using a combination of rules-based logic and AI narrative analysis of intake form responses. Signaling surfaces potential contraindications for your review. You decide whether and how to act on any signal. The Service does not make clinical decisions.
3. Voice transcription using AWS Transcribe Medical, which converts your voice notes into text for review and incorporation into session records.

Therapist as final author. For every artifact generated with AI assistance, you are the final author and responsible party. Miaise records an AI-provenance marker with each artifact at the time of generation, but that marker does not diminish your authorship or your professional responsibility for the accuracy of the final record.

No clinical decision-making. AI features are drafting and flagging aids. They do not constitute medical advice, a clinical opinion, or a recommendation to take or not take any action with respect to a client. You retain full clinical responsibility under your license.

AI training. Miaise does not use your PHI or Your Content to train, fine-tune, or otherwise improve any AI model, including those operated by Miaise or its Subprocessors, except as expressly permitted under the BAA. You are prohibited from using AI-assisted output containing PHI to train third-party models, as stated in § 5.

Colorado AI Act disclosure. The Service uses artificial intelligence in a context that may constitute a "high-risk artificial intelligence system" under the Colorado Artificial Intelligence Act (C.R.S. Title 6, Article 1, Part 17) due to its health-adjacent nature. Miaise has implemented the following human-in-the-loop controls as risk mitigations: (a) no AI-generated artifact is finalized without therapist review and signature; (b) contraindication signals are advisory only; and (c) AI provenance is recorded and disclosed in-app with every artifact. If you have questions or concerns about an AI-assisted output, you may contact hello@miaise.com.

Utah AI Policy Act disclosure. As required by the Utah Artificial Intelligence Policy Act (Utah Code Title 13, Chapter 2d), Miaise discloses that generative AI is used in the SOAP note drafting and contraindication signaling features of the Service.

California AB 2013 training-data statement. Miaise's AI-assisted features are powered by Anthropic's Claude Sonnet 4.6 model, accessed through AWS Bedrock. Anthropic publishes information about training data and model development practices at anthropic.com. Miaise does not independently train large language models.

The Service relies on Subprocessors to deliver certain functionality. Current Subprocessors are listed at /security#subprocessors. Key third parties include:

• Google Cloud Platform: Cloud infrastructure and hosting.
• Amazon Web Services (AWS): Cloud infrastructure, AWS Bedrock (AI inference), AWS Transcribe Medical (voice transcription), AWS Polly, AWS SES (transactional email), and AWS SNS (SMS notifications).
• Anthropic via AWS Bedrock: Large language model inference for SOAP note drafting and contraindication signaling. Anthropic is accessed through AWS Bedrock; data is governed by Miaise's BAA with AWS.
• Mapbox: Server-side reverse geocoding for mileage logging. Only location coordinates are transmitted to Mapbox servers; no PHI is transmitted.
• VerifyPass: License verification at onboarding and periodic re-verification.
• Stripe: Payment processing, as described in § 8.

Each Subprocessor's own terms of service and privacy policy apply to the portion of the experience they deliver. Miaise selects Subprocessors that have entered into appropriate data processing agreements and, where applicable, HIPAA BAAs. Miaise is not liable for the acts or omissions of Subprocessors to the extent those acts or omissions are outside Miaise's reasonable control, provided that Miaise has exercised reasonable care in selecting and overseeing those Subprocessors.

Miaise will update the Subprocessor list at the URL above when Subprocessors are added or removed. For Subprocessors that handle PHI, material changes will also be communicated pursuant to the BAA.

Designated agent. Miaise's designated agent for receiving notices of claimed copyright infringement under the Digital Millennium Copyright Act (17 U.S.C. § 512) is:

Deckmint LLC, dba Miaise Attn: Copyright Agent Saint Peters, Missouri security@miaise.com

DMCA takedown procedure. If you believe that content on the Service infringes your copyright, you may submit a written notice to the designated agent that includes: (a) a description of the copyrighted work you claim has been infringed; (b) identification of the infringing material and its location on the Service with sufficient detail for Miaise to locate it; (c) your contact information; (d) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf; and (f) your physical or electronic signature.

Counter-notice procedure. If you believe that material was removed or disabled as a result of a mistake or misidentification, you may submit a counter-notice to the designated agent that includes: (a) identification of the removed material and its location before removal; (b) a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake; (c) your name, address, and telephone number; (d) a statement consenting to the jurisdiction of the federal district court for your judicial district (or, if you are outside the United States, any judicial district in which Miaise may be found); and (e) your physical or electronic signature.

Repeat-infringer policy. Miaise will terminate the accounts of users who are determined to be repeat infringers in appropriate circumstances.

As-is basis. The Service is provided on an "as is" and "as available" basis, without warranty of any kind. To the maximum extent permitted by applicable law, Miaise expressly disclaims all warranties, whether express, implied, statutory, or otherwise.

No implied warranties. Miaise specifically disclaims any implied warranty of merchantability, implied warranty of fitness for a particular purpose, and implied warranty of non-infringement.

No medical advice warranty. Miaise makes no representation or warranty that the Service, including any AI-assisted feature, produces clinically accurate, complete, or reliable output. Nothing in the Service is medical advice. See § 6 and § 10.

Uptime. Miaise will use commercially reasonable efforts to maintain Service availability. Miaise does not warrant any particular level of uptime, availability, or response time, and does not guarantee that the Service will be uninterrupted, error-free, or free of harmful components. Planned maintenance periods will be communicated in advance when practicable.

Third-party content and services. Miaise makes no warranty regarding the accuracy, reliability, or availability of any third-party services, including those of Subprocessors listed in § 11. Miaise does not endorse any third-party product or service linked to or integrated with the Service.

Some jurisdictions do not allow the exclusion of implied warranties or certain other disclaimers. In those jurisdictions, the disclaimers above apply to the maximum extent permitted by law.

Cap on liability. To the maximum extent permitted by applicable law, the total cumulative liability of Miaise and its officers, directors, employees, and agents to you for any claim arising out of or related to these Terms or the Service, whether based on contract, tort, statute, or any other legal theory, is limited to the greater of: (a) the total Subscription fees you paid to Miaise in the 12-month period immediately preceding the claim giving rise to liability, or (b) one hundred US dollars ($100.00).

Excluded categories of damages. To the maximum extent permitted by applicable law, Miaise is not liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to lost profits, lost revenue, lost data, loss of goodwill, business interruption, or the cost of substitute services, even if Miaise has been advised of the possibility of such damages.

Carve-outs. The liability cap in this section does not apply to:

• Miaise's indemnification obligations under § 15.
• Liability arising from Miaise's fraud, gross negligence, or willful misconduct.
• Claims that cannot be limited under applicable law.

Allocation of risk. The limitations in this section reflect a reasonable allocation of risk between you and Miaise. Miaise could not provide the Service at current pricing without these limitations. If you are unwilling to accept this allocation of risk, your remedy is to stop using the Service and cancel your Subscription.

Essential basis. The exclusions and limitations in this section are an essential element of the basis of the agreement between you and Miaise. Miaise would not have entered into these Terms without them.

Your indemnification of Miaise. You agree to defend, indemnify, and hold harmless Deckmint LLC and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

1. Your clinical conduct, including any claim by a client or third party arising from the services you provide in your practice.
2. Your breach of these Terms, including any representation or warranty you made herein.
3. Your breach of the BAA.
4. Your violation of any applicable federal, state, or local law or regulation, including HIPAA or your state's massage therapy licensing requirements.
5. Your misuse of the Service in violation of § 5.
6. Your infringement or alleged infringement of any third party's intellectual property rights through Your Content.

Miaise's indemnification of you. Miaise agrees to defend, indemnify, and hold you harmless from and against any third-party claims alleging that the Service itself (excluding Your Content and any third-party services) infringes a valid United States patent, copyright, trademark, or trade secret, provided that you: (a) promptly notify Miaise in writing of the claim; (b) give Miaise sole control over the defense and settlement of the claim; and (c) provide Miaise with reasonable cooperation. This indemnification does not apply to claims arising from your modification of the Service, your combination of the Service with products or services not provided or approved by Miaise, or your use of the Service in violation of these Terms.

Cooperation. The party seeking indemnification will give the indemnifying party prompt written notice of the claim, reasonable cooperation in the defense, and sole control over the defense and settlement, provided that no settlement that imposes an obligation on the indemnified party may be entered without that party's written consent.

Cancellation by you. You may cancel your Subscription and close your account at any time through the in-app account settings. See § 7 for the refund posture that applies to cancellations.

Suspension or termination by Miaise. Miaise may suspend or terminate your account in the following circumstances:

1. Material breach with notice. If you materially breach these Terms or the BAA, Miaise will provide written notice (by email to your account email address) describing the breach and giving you 14 days to cure. If you do not cure within that period, Miaise may terminate your account.
2. Immediate suspension. Miaise may suspend your account immediately, without prior notice, in the following circumstances: (a) a credible security threat or active breach affecting the Service or other users' data; (b) a court order or regulatory directive requiring suspension; (c) credible evidence of fraudulent activity; or (d) any conduct that presents an immediate risk of harm to a client, third party, or Miaise. Miaise will notify you of the reason for suspension promptly after taking that action, to the extent permitted by law.
3. License lapse. If Miaise determines that your license to practice has lapsed, been suspended, or been revoked, Miaise may suspend or terminate your account after providing notice and a reasonable opportunity to provide evidence of continued licensure.

Effect of termination on data. Upon termination of your account, you may request an export of Your Content (excluding PHI-containing records subject to the BAA's retention terms) within 30 days of termination. After that 30-day window, Miaise will delete or de-identify your data in accordance with the schedule set out in the Privacy Policy and BAA, subject to any applicable legal hold or regulatory retention requirement. PHI retention and deletion are governed by the BAA.

Survival. The following sections survive termination: § 5 (acceptable use, with respect to pre-termination conduct), § 9 (intellectual property), § 12 (DMCA), § 13 (disclaimers), § 14 (limitation of liability), § 15 (indemnification), § 17 (dispute resolution and governing law), and § 19 (miscellaneous).

Governing law. These Terms and any dispute arising out of or related to these Terms or the Service are governed by the laws of the State of Missouri, without regard to its conflict-of-laws principles.

Venue. Any legal action or proceeding arising out of or relating to these Terms or the Service that is not resolved through the informal negotiation process described below shall be brought exclusively in the federal or state courts sitting in St. Charles County, Missouri. You and Miaise each submit to the personal jurisdiction of those courts and waive any objection to venue in those courts.

Informal dispute resolution. Before filing any legal claim (other than a claim for emergency injunctive or equitable relief), the party with a grievance must provide written notice to the other party describing the nature of the dispute and the relief sought. The parties agree to attempt to resolve the dispute through good-faith negotiation for a period of 30 days after that notice is delivered. If the dispute is not resolved within that 30-day period, either party may pursue its available legal remedies.

Notice to Miaise must be sent to: hello@miaise.com and, by postal mail, to Deckmint LLC dba Miaise, Saint Peters, Missouri. Notice to you will be sent to the email address associated with your account.

Class action waiver. To the maximum extent permitted by applicable law, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service may be brought only in your individual capacity and not as a plaintiff or class member in any purported class action, collective action, or representative proceeding. You waive your right to participate in a class action with respect to any such claim.

No mandatory arbitration. Nothing in these Terms requires you to arbitrate any dispute. Disputes that are not resolved through informal negotiation will be resolved through litigation in the courts identified above.

Miaise may update these Terms from time to time. The version number and effective date at the top of the document reflect the current version.

Material changes. If Miaise makes a material change to these Terms (including changes to pricing terms described herein, to the limitation of liability, or to the dispute resolution provisions), Miaise will provide at least 30 days' advance notice by email to the address associated with your account. The notice will identify the change and its effective date.

In-app re-acceptance. For material changes, Miaise may require you to affirmatively accept the updated Terms within the app before continuing to use the Service. If you do not accept the updated Terms by the effective date, your access to the Service may be suspended until you accept or until you cancel your account.

Non-material changes. For changes that are not material, such as clarifications, corrections, or updates required by law, Miaise will update the document and the effective date. Continued use of the Service after the effective date of any update constitutes your acceptance of the updated Terms.

Reviewing prior versions. Miaise will maintain prior versions of these Terms accessible through the Legal section of the website so that you can review what has changed.

Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions will continue in full force and effect.

No waiver. Miaise's failure to enforce any right or provision of these Terms on any occasion is not a waiver of that right or provision. Any waiver of a specific breach does not constitute a waiver of any subsequent breach.

Assignment. Miaise may assign these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, asset sale, or similar corporate transaction, without your consent, provided that the assignee assumes Miaise's obligations under these Terms. You may not assign your rights or obligations under these Terms to any other person or entity without Miaise's prior written consent. Any purported assignment in violation of this section is void.

Force majeure. Miaise is not liable for any failure or delay in performance caused by circumstances outside its reasonable control, including natural disasters, war, terrorism, pandemics, government actions, internet outages, or third-party infrastructure failures, provided that Miaise uses commercially reasonable efforts to resume performance as soon as practicable.

Entire agreement. These Terms, together with the Privacy Policy, the BAA (for Therapist Accounts), and any other policies incorporated by reference, constitute the entire agreement between you and Miaise with respect to the Service and supersede all prior or contemporaneous agreements, representations, or understandings, whether written or oral, relating to the Service.

Electronic signatures. You agree that electronic signatures and acceptances (including clicking "I agree" or a similar affirmation in the app or on the website) are valid and legally binding to the same extent as physical signatures under applicable law, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and applicable state law.

Relationship of the parties. Nothing in these Terms creates any partnership, joint venture, employment, franchise, or agency relationship between you and Miaise. You are an independent contractor with respect to your clinical practice. Miaise is an independent contractor with respect to the services it provides to you.

Headings. Section headings are for convenience only and have no legal effect.

For questions about these Terms or the Service, you may reach Miaise through the following channels:

Security and data privacy inquiries (including data breach notifications, BAA questions, and PHI access requests): security@miaise.com

General inquiries (including billing questions, account support, and feedback): hello@miaise.com

Postal address: Deckmint LLC, doing business as Miaise Saint Peters, Missouri United States

For DMCA notices, see § 12 for the designated agent contact details.

Miaise will respond to inquiries within a commercially reasonable time. For urgent security matters, please include "URGENT" in the subject line of your email.